Spa and Hot Tub Repair

Elite Spas Northwest performs repairs on all makes and models of hot tubs, swim spas, and swimming pools. Heating problems, plumbing malfunctions, shell damage, and more are all tasks that our skilled staff can take care of. Contact us via phone, email, or contact form to get the first step of your repair started.

What We Fix

We are a factory warranty service center for most major brands, including:

    •    Raypak
    •    Coates
    •    Pentair
    •    Trident

Of course, we can service more than the brands listed above, so if you are curious if we can fix your model or make of hot tub, please don't hestitate to contact us.

Repair Rates

Rates for repair jobs will vary depending on the parts and labor involved. For repairs within our service area, we typically charge time and materials. We provide a fixed rate consultation service for a reasonable fee for work out of our service range.

Not within our service range, but have an unusual problem that your local repairers can't seem to fix? Consider a consultation call instead. We offer consultation services for a reasonable fee to assist with out of area repair work.

Need a repair? Give us the details so we can get started as soon as possible.

Service Area

Here is a map of the areas that we service, Red represents our core service area... gray is our extended service area.

Service Outside of these Areas:

We get customers from all over and have methods for dealing with distance, some of which tie in with our crate and ship program.

One common method is for the customer to fly up to the Seattle area and visit us in person. This works especially well for customers already planning on visiting the area for other reasons. We can also arrange to pick you up at the airport if needed. Using this method, you come out to our workshop and go through the Elite Package customization process just like our local customers do.

Once we have worked out your installation's specifications, we can either crate and ship it for your local installer to handle or, in some cases, make a special trip to install it ourselves. We have done several far away installations, including in California and even Illinois, but those will need to be negotiated on a case by case basis.

If visiting us in person is too impractical, we can still discuss customization options via phone. Contact us and we will see what we can do for you

We'll Help Solve Your Problems by Telephone

With more than 1,500 installations of experience under our belts, Elite Spas Northwest has begun offering phone consultation services in addition to its installation and repair work. If you have a question that no one else has been able to answer, or won't answer without charging an outrageous price, chances are good that we'll be able to help.

Our consultation calls fall into two broad categories: those related to spa troubleshooting or repair, and those related to canine hydrotherapy.

Spa Consultation

Are you a spa owner looking for some basic help with troubleshooting a spa? Are you someone installing or repairing a spa who is confused by an obscure detail or unusual situation? Give us a call and tell us about your situation. We can coordinate with you from a distance and put our knowledge at your service.

If you are a local installer who is installing a spa as part of our crate and ship program, this type of consultation call is available to you for free if it pertains to issues with the spa parts we sent you.

Canine Hydrotherapy Consultation

Interested in starting a canine hydrotherapy business? Already started, but need some help? Not sure if your space is right for a canine swim spa, or maybe you have questions about how to maintain your swim spa's filters in the presence of large amounts of dog fur? Our experienced staff can aid you with these technical and logistical inquiries or more, just call us during regular business hours.

Contact us via email or phone if you're interested in our consultation services.

Canine Hydrotherapy — What Is It?

Elite Spas Northwest is proud to support canine hydrotherapy, a health-promoting activity that lets dogs take advantage of the therapeutic benefits of a swim spa.

Just a few years ago canine hydrotherapy was thought of as somewhat unusual, but today canine hydrotherapy facilities are common. Veterinarians often prescribe canine hydrotherapy for hip dysplasia and other joint problems, post surgical rehabilitation, arthritis, or management of obesity.

At customer request, we gladly install swim spas with canine hydrotherapy in mind.

Read on to learn more about the benefits of canine hydrotherapy for dogs, and to see what makes an Elite installation superior to the competition.

How does canine hydrotherapy work?

Canine hydrotherapy is very simple. Special pools or swim spas with warm water are used. The dog can swim against a current or in calm water depending on their particular needs. The canine hydrotherapist or owner enters the water with the dog, helping guide him into exercising the right parts of his body. Fearful dogs can be cradled or sat with until they are ready to go further. Heavy dogs can be placed in a special lift to lower them into the water. Physically challenged dogs can use flotation life vests.

A dog is almost weightless in water which allows for a gentle workout on joints and soft tissues. Weight bearing forces are decreased and the dog is using all its muscles to pull and push himself through the water, doing active full body stretching as he swims, building muscles and strengthening the ligaments. The resistance jets the dog can swim against increase the stretching and strengthening. The hydrostatic pressure of water on the dogs' joints while stretching a limb tends to stabilize the joint whether in calm or jetted water.

Other benefits include:

• Improves cardiovascular fitness and overall conditioning
• Keeps elderly dogs active longer
• Helps control weight
• Increases range of motion, easing stiff and achy joints
• Develops and maintains muscle tone, strength and flexibility

Why choose Elite for my canine hydrotherapy swim spa?

Constructing swim spas with canine hydrotherapy in mind is one of our specialties. We understand the subtle but important design differences between building a swim spa only for humans versus building one with canine users in mind. Requesting a canine-friendly swim spa from elite means better accessibility and comfort for the spa's four-footed users, as well as greater ease of maintenance and operation on the human side of things.

Furthermore, since we often build entire decks or do other major renovations as part of our customers' projects, we are in a position to help you prepare not only the spa itself but also the space around it, whether for private use by your own dog(s) or for a commercial canine hydrotherapy business.

How else can Elite help?

In addition to installing canine hydrotherapy swim spas and constructing effective spaces around them, we also offer phone consultation on the subject. If you are unsure of something, give us a call to tap into our expertise.